{"id":3371,"date":"2023-04-12T15:32:53","date_gmt":"2023-04-12T15:32:53","guid":{"rendered":"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/"},"modified":"2026-01-16T15:37:31","modified_gmt":"2026-01-16T15:37:31","slug":"why-are-my-pax-options-blank","status":"publish","type":"post","link":"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/","title":{"rendered":"Why Are My Planning Analytics for Excel (PAX) Options Blank and How Do I Fix It?"},"content":{"rendered":"<p><strong>Why are my PAx (Planning Analytics) Options blank?<\/strong><\/p>\n<p>You\u2019ve just installed PAX opened the Options screen and there is nothing there.\u00a0 This is a known issue that can effect some users with multiple displays. \u00a0Resolving the issue is quite easy.\u00a0 Open Microsoft Excel and navigate to the Options &gt;&gt; General &gt;&gt; User Interface Options section then choose the option to <strong>Optimize for compatibility.<\/strong><\/p>\n<p><strong>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-483 \" src=\"https:\/\/quebit.com\/askquebit\/wp-content\/uploads\/2018\/11\/options.png\" alt=\"\" width=\"677\" height=\"329\" \/><\/strong><\/p>\n<p><strong>\u00a0<\/strong>The excerpt below is quoted from office.com and discusses the purpose and impact of changing this setting:<\/p>\n<p><a href=\"https:\/\/na01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fsupport.office.com%2Fen-ie%2Farticle%2Foffice-support-for-high-definition-displays-6720ca0e-be59-41f6-b629-1369f549279d&amp;data=02%7C01%7Cjfield%40quebit.com%7Ca37b5b4bc6e34af9780b08d64ef4f94a%7C4a2f2592a7cd47c5b1e198a380b378a0%7C1%7C0%7C636783211401317694&amp;sdata=WChwlF9Pkn15CC6OnBo8oOdpkZaczVX1kQm8sccihF0%3D&amp;reserved=0\">https:\/\/support.office.com\/en-ie\/article\/office-support-for-high-definition-displays-6720ca0e-be59-41f6-b629-1369f549279d<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Display issues with add-ins<\/strong><\/p>\n<p>In a few unusual cases, you may see odd display behavior with certain third-party add-ins like COM add-ins. You may also run into problems if you open documents that have embedded controls (for example, macros, buttons or ActiveX controls). In those cases, you may see some of the following issues.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>The add-in draws in the wrong location or draws as an incorrect size.<\/li>\n<li>UI elements in the add-in, such as buttons and labels, appear in the wrong location.<\/li>\n<li>Images in the add-in appear too small, too large, or appear in the wrong location.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Optimize for compatibility\u00a0&#8211; <\/strong>If you&#8217;re experiencing display issues, this mode will disable dynamic scaling for the current Office application. When dynamic scaling is disabled, text in the entire app may be blurry whenever the app is on a secondary display.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why are my PAx (Planning Analytics) Options blank? You\u2019ve just installed PAX opened the Options screen and there is nothing there.\u00a0 This is a known issue that can effect some users with multiple displays. \u00a0Resolving the issue is quite easy.\u00a0 Open Microsoft Excel and navigate to the Options &gt;&gt; General &gt;&gt; User Interface Options section&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[24],"tags":[36,64,41],"class_list":["post-3371","post","type-post","status-publish","format-standard","hentry","category-ibm","tag-planning-analytics","tag-planning-analytics-troubleshooting","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Are My Planning Analytics for Excel (PAX) Options Blank and How Do I Fix It? - QueBIT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Are My Planning Analytics for Excel (PAX) Options Blank and How Do I Fix It? - QueBIT\" \/>\n<meta property=\"og:description\" content=\"Why are my PAx (Planning Analytics) Options blank? You\u2019ve just installed PAX opened the Options screen and there is nothing there.\u00a0 This is a known issue that can effect some users with multiple displays. \u00a0Resolving the issue is quite easy.\u00a0 Open Microsoft Excel and navigate to the Options &gt;&gt; General &gt;&gt; User Interface Options section&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/\" \/>\n<meta property=\"og:site_name\" content=\"QueBIT\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-12T15:32:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-16T15:37:31+00:00\" \/>\n<meta name=\"author\" content=\"agoddard\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"agoddard\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/\"},\"author\":{\"name\":\"agoddard\",\"@id\":\"https:\/\/quebit.com\/askquebit\/#\/schema\/person\/e52d72da0fd2f5f70d189343fe4f5084\"},\"headline\":\"Why Are My Planning Analytics for Excel (PAX) Options Blank and How Do I Fix It?\",\"datePublished\":\"2023-04-12T15:32:53+00:00\",\"dateModified\":\"2026-01-16T15:37:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/\"},\"wordCount\":258,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/quebit.com\/askquebit\/wp-content\/uploads\/2018\/11\/options.png\",\"keywords\":[\"Planning Analytics\",\"Planning Analytics Troubleshooting\",\"Troubleshooting\"],\"articleSection\":[\"IBM\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/\",\"url\":\"https:\/\/quebit.com\/askquebit\/why-are-my-pax-options-blank\/\",\"name\":\"Why Are My Planning Analytics for Excel (PAX) Options Blank and How Do I Fix It? 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