April 19, 2018
ReportWORQ Crashing Excel
Issue: When running a ReportWORQ job, Excel crashes during the process
Resolution: If source files are on a separate server, relocate them to the same server as ReportWORQ
- Check to see where the original workbooks are saved.
- If the original workbooks used for the ReportWORQ job are located on a different server from the ReportWORQ/TM1 server, then relocate the workbooks to the ReportWORQ/TM1 server. (You may need to contact your TM1 administrator in order to place the original workbooks on the ReportWORQ/TM1 server.)
- After moving the original workbooks, rerun the ReportWORQ job.
- Excel should remain open and not crash. ReportWORQ job should complete successfully.